To speak with one of our Customer Care Specialists, please call 1-888-394-5375.
Edgepark has over 30,000 products available for fast delivery. We carry medical supplies in the following categories:
Ordering from Edgepark includes many benefits, such as:
Yes. Please call our toll-free number at 1-888-394-5375 and you will be prompted to press a number to speak with a Spanish-speaking Customer Care Specialist.
Sí Por favor llame a nuestro número de teléfono gratuito, 1-888-394-5375 y pregunte para un Especialista de Atención al Cliente que habla Español.
Please provide your e-mail address on the Login page and select the option to reset your password. We will then send you an e-mail containing a link to reset your password. When you click on that link, you will be asked to answer your security questions to confirm your identity. Once you’ve answered the questions correctly, you will be prompted to select a new password. With your new password you will be able to log in to your account.
For your first order with Edgepark, we’ll need to verify your diagnosis and health insurance coverage, so we’ll need your doctor’s phone number, your diagnosis and your health insurance provider’s contact information. You can provide this information by creating an account online or by calling in your order.
Once Edgepark receives this information, we will contact your doctor to verify your prescription along with contacting your health insurance provider to verify policy information. This process may take up to four business days. If we have any questions, we will contact you either via e-mail or by phone. After the verification process is completed, you will receive your supplies in 1-3 business days. You can check on the status of your order by logging in to your online account, anytime.
After your initial order, additional orders usually take less time, as long as no new products are added. Future orders normally ship within 1-3 business days of placing your order. To make ordering even more convenient, Edgepark offers online ordering 24/7 and our free reorder reminder service, ContinuCare.
Our Web site is laid out so that you can find the information you need as quickly and easily as possible. Here is a general overview:
CHAP stands for Community Health Accreditation Program. Companies who receive this accreditation go through a lengthy review process to ensure that they meet CHAP’s high standards of excellence in community-based care. Edgepark’s accreditation reflects our commitment to quality when it comes meeting the needs of our customers. In fact, Edgepark was the first medical supply company to receive CHAP accreditation back in 1999.
Learn more about CHAP