COVID-19 Frequently Asked Questions
Edgepark is open and processing orders at this time.
Our Edgepark team is continuously monitoring developments regarding the impact of COVID-19 and will provide updates here. We are committed to supporting our customers and ask that you consider the following options before you call.
Utilize Edgepark.com to place orders, reorder supplies, and check shipment status. If you do not have an online account, visit our registration page to enroll using the customer's last name, date of birth, and account or insurance policy number.
Enroll in email and text message order communications via My Account, Profile & Password to get reorder reminders, new order status emails and shipment notifications.
For more informations on Edgepark's response to COVID-19 review the Frequently Asked Questions below or visit Edgepark's COVID-19 page.
With recent public safety concerns, many of our agents are now working remotely. We appreciate your patience and trust you place in us. There may be longer than normal hold times, temporary background noises, or reduced call quality as we work to support all our customers.
We want you to know the health and safety of our customers, employees and their families is our top priority and we are executing on our pre-established business continuity and pandemic contingency plans, in accordance with guidelines set by the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC) and the U.S. Department of Health and Human Services (HHS).
For the latest information on COVID-19 visit Centers for Disease Control and Prevention and the National Institues of Health.
We appreciate your patience as we work to support all our customers.
Last updated 4/17/2020