How do I get a breast pump through Edgepark?
When it comes to helping customers get their supplies, Edgepark tries to make the experience as easy and hassle-free as possible.
Here's how the ordering process works:
What are the advantages of ordering my breast pump through Edgepark?
- Place your order online using our simple form
- Edgepark will then contact your health insurance and doctor on your behalf to confirm coverage and complete your order. If there is an amount due, Edgepark will contact you to confirm your coverage. Be aware, many insurance companies won't cover breast pumps until the baby is born.
- Your equipment is sent right to your door free of charge after order processing (order processing can take up to 5 days for first-time orders, then 1-3 days shipping).
Edgepark handles contacting both your insurance provider and your physician on your behalf. This usually means your breast pump is shipped to you with minimal
or no out-of-pocket expense and arrives at your door in approximately one week's time.
How soon before the delivery of my baby and how late after their birth can I order a breast pump?
Depending on your insurance plans guidelines, we can provide a breast pump to you up to 30 days prior to your baby's date of birth and up to 12 months after
Which breast pumps are available from Edgepark?
View Breast Pumps
Do I need to get a prescription from my doctor before calling Edgepark to place my order?
If you have a paper copy of a prescription, it will help us process your order more quickly if you can scan and e-mail a copy to pumpprescriptions@edgepark
.com or fax to 330-963-6839 after you have placed your order.
If not, an Edgepark Customer Care Specialist will reach out to your doctor during the order verification process on your behalf. In the event your Physician does not respond in a timely manner, we may contact you for assistance in securing a prescription.
How soon will I receive my breast pump after placing my order with Edgepark?
This will vary. Commercial insurance providers require a "verification process" where an Edgepark Customer Care Specialist verifies your doctor's information
and diagnosis by calling his or her office and your health insurance provider to verify coverage. This process takes between 3-5 business days.
If the breast pump you requested is approved through your health insurance without additional co-pays and currently in stock, then you will receive your order (usually within a week of calling).
If the breast pump you requested is not approved through your health insurance and/or there are additional co-pays, we will call you to determine next steps. At this point, you may elect to cancel your order or submit payment information.
Can I return my breast pump if it did not meet my needs?
Breast pumps are non-returnable.